Postage & Returns

Returns

We hope you absolutely love your order but if for any reason you need to return anything, please follow the instructions below.

To return an item please use Royal Mail ONLY!
You must include your original packing slip, add a quick note on the slip stating reason for return.
e.g. "item too small" "faulty fastening".
All tags on garments must be intact.(any stickers, thank you cards are yours to keep)
**Items purchased on sale or from the upcycled collections are NOT returnable.**

Customer pays the return postage and we refund item cost only, returns must be within 14 days of you receiving the item, returns WILL NOT be accepted under any circumstances after the 14 days. If the items returned back late, or are in an unsatisfactory condition they will be posted back to you.
Return to:
1 Lon Alwen
Prestatyn
LL199DP

Please allow up to 10 working days after receipt of your return (not after it was posted) to process your request.

Please reuse and recycle any packaging to return your order! We try to keep it planet friendly. 

For hygiene reasons we are unable to allow returns on earrings.

Postage
We ship everything out 2nd class Royal mail Tracked, usually within 3-5 working days.
We offer Free shipping on orders over £85, not to be used in conjunction with other discount codes.
You will receive tracking information via email or txt, please check spam folders.

Before you buy
Please be aware that our dresses are "oversized", they're not fitted like average high street dresses, they're more ethereal and comfortable. If you normally find "one size" items to large, please be aware this style dress may not be for you.
Measure your chest across the bust, at the fullest part.